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Free shipping on orders over $100. New Items added every week.
Free shipping on orders over $100. New Items added every week.

Returns and Exchanges

Returns and Exchanges


We want you to be 100% satisfied with your Solvie purchase. Items in new condition (unused) can be returned within 21 days of delivery. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, please email us at and we will do what we can to fix the issue.

To return an item please follow the steps below:

  • Send an E-mail with a photo of the item and state the issue.
  • Mail your return to:

11214 E Dr Martin Luther King Jr Blvd. Box 116

Seffner, FL 33584

  • Include a note with the item
  • Once your return is received, your refund will be issued within 3 days. 

For additional questions email us at Please be sure to include the order # in the email.


***Due to the nature of the products, we are not able to offer exchanges.***


Damaged/Opened Box


If you receive your package, and it is damaged and/or opened, please take a photo of the damage before checking the contents inside. Please submit a claim via the courier used to ship your order.